A Company with a mission

 

Since 1932, we have been committed to providing accounts management services to the business community across Missouri, Arkansas, Illinois, Kentucky and Tennessee. Our company has become a vital part of the economic impact of the communities we serve, with over seventy years of leadership experience to work for you.

 

Credit Bureau Services is committed to providing a professional approach to your collection needs. Our employees represent your company; we deliver a collection style by being professional, experienced and informed. We are at your service, providing you with innovative solutions to your Accounts Receivable challenges. 

Our services represent each client on an individual basis, and we take pride in being able to customize and remain flexible. Our mission is to work with you to enhance your business, along with turning your receivables into payments.

Our Culture Is:

Experienced - Evolving from 85 years of regulation, we have perfected a collection strategy for the client and consumer.

Professional - We are successful in maintaining over 30 years of client relationships.

Informed - Our amazing staff ensures quality and attention to detail, no matter your need.

Call Center:

Our call center collaborates to ensure the best strategy is in place with all of our clients. We've formed a fun culture full of positive attitudes. When we pick up the phone, we smile and dial!

 

When it comes to difficult phone calls, our agents are specifically trained in financial awareness to help relieve stress and help the consumer with a fortified budget plan. Other than the call, we send special formatted letters to clients throughout the collection process as a secondary means of communication. 

 

We have the latest technology in locating contact information, skiptracing, in order to be able to reach those that may be harder to find. We also update credit reports monthly to reflect accuracy.

Our services

 

Collection Services

We provide collections services to ensure your outstanding balances can be taken care of with ease.

 

Client Services

We treat all clients with respect and dignity. We represent clients on an individual basis by offering a full-service contingency rate structure.

 

Technology

We provide online tools for our clients and consumers so that tracking and making payments is simple. 

 

Training

We understand that training a new employee can be a difficult task. Our team has developed an orientation to educate new and existing employees on our collection methods. We have an experienced client services staff at your disposal during normal business hours.

Contact us to Learn More