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February Newsletter 2018

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Employee Anniversaries

This month we are very blessed to be able to celebrate anniversaries with two of our employees! In our industry, turnover can be a little higher than average, but those who stick it out are able to become experts in the field of collections! Recently, these collectors have been appointed team leads because of their knowledge and performance in the field. We also talk to our employees regularly to... Read More
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If you are in a human resources position, then you understand the struggle of hiring new employees. It can be a long, tedious process and it takes trial and error to get the right people in the right positions. At Credit Bureau Services, we have included a step that we believe has taken our hiring process to another level! Personality testing is a great tool for current teams to learn about thems... Read More
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I would like to tell you how we do it different than other agencies. My name is Megan Frank and I am the Sales and Marketing Administrator for Credit Bureau Services, LLC. Let’s discuss the great value Credit Bureau Services can offer you by being a regional collection agency, and what impact and potential that will have on your account receivables and your patients! Since 1932, we... Read More
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November 2017 Newsletter

HOT OFF THE PRESS!!! Check out The Bureau's November newsletter! Inside you will find a message from our CEO and information on a rule and regulation change that took place in September. It is always something new with our industry!  "The only constant is change!" Nov 2017 Newsletter    ... Read More
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Monster Mash!

October 30th was a spook-tacular day at the Bureau! We held our annual monster mash Halloween runway show and everyone brought food to share! Once again, the Cape Chamber and Jackson Chamber came out to help us celebrate the season, and to be honorary judges! We love involving the chambers in our events. At 3:00pm, all of the monsters lined up, and took their turn strutting their Halloween stuf... Read More
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As a member of the Perryville, Missouri Chamber of Commerce, we were invited to enter a trunk into the Moonlight Madness Trunk-Or-Treat event October 26th. This week, October 23rd-October 27th, we had also planned to decorate pumpkins and have a contest. So, we combined the two events!   The team headed up to Perryville, MO, gave a trunk some flair and set-up our pumpkins to be judged on by... Read More
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During the third week of October, the staff at Credit Bureau Services, LLC had a cubicle decorating contest! Each employee came up with a ghoulish theme and brought in items to spice up their work area.    The theme's varied from "a vote for me is a vote for free candy" to "Meet Frank{enstein}" to "Skully's Lair". By Friday, the Bureau was completely ready for Halloween!  &n... Read More
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BOO B-I-N-G-O

  Last week, our collector's kicked off the Halloween season with BOO B-I-N-G-O! The bingo cards had different levels of payments and types of payments. When an account representative filled five squares in a row, they yelled "BOO B-I-N-G-O!". They were then permitted to draw a trick or treat out of Pandora's Box. There were all kinds of items in there from a comp hour, candy, mustaches and e... Read More
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Avengers VS Legion of BIF

During the month of September, our staff was divided into two teams and played a friendly game of football. Points were scored based on team members accomplishments on the collection floor. At the end of the month, we threw a tailgate party, crowned MVP's and announced the winning team!  There were two teams, the Avengers and the Legion of BIF. (BIF stands for balance in full). Each team was... Read More
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